Last Updated: February 22, 2026
At ROA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our motorcycle luggage products.
We collect information that you provide directly to us when you make a purchase or contact us regarding shipping:
Identity Data: Name, surname.
Contact Data: Email address, phone number, and shipping/billing address.
Transaction Data: Details about products you have purchased from us.
Technical Data: IP address, browser type, and usage data (via cookies) to improve your experience on our site.
We use your data for the following purposes:
Order Processing: To manage your purchase, manufacture your custom boxes, and issue invoices.
Shipping Coordination: To contact you and discuss the best Shipping Methods and logistics for your order.
Customer Support: To respond to your inquiries or warranty claims.
Legal Compliance: To comply with tax and accounting regulations.
We do not sell your personal data. We only share information with trusted third parties necessary to run our business:
Delivery Partners: We share your contact and address details with the courier or freight company agreed upon during our shipping consultation.
Payment Processors: Your payment details are processed securely by [Payment Provider Name, e.g., Stripe/PayPal/Netopia]. We do not store your card information on our servers.
Legal Authorities: If required by law to prevent fraud or comply with government regulations.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business “need to know.”
Depending on your location (especially within the EU under GDPR), you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate information.
Erasure: Request that we delete your data (the “right to be forgotten”), subject to legal retention requirements for tax purposes.
Withdraw Consent: If you have opted-in for marketing, you can unsubscribe at any time.
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible or not function properly.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
ROA
Email: ROAdvtre@outlook.com
Address: Baia Mare, 57 bd Regele Mihai I, 430013
