Last Updated: February 22, 2026
Welcome to ROA. By purchasing our motorcycle luggage solutions, you agree to the following terms and conditions. Please read them carefully.
Handcrafted Nature: As our motorcycle cases are produced with specific craftsmanship, slight variations in finish may occur. These do not affect the functionality or structural integrity of the product.
Compatibility: It is the customer’s responsibility to ensure that the chosen product is compatible with their specific motorcycle model. We provide mounting instructions and specifications; please verify these before purchase.
Order Confirmation: An order is considered confirmed once payment is successfully processed. You will receive an email confirmation with your order details.
Custom Orders: For custom-made boxes, a non-refundable deposit may be required before production begins.
Lead Times: Since many of our products are made to order, please allow 7-14 business days for production. Shipping times are additional to production lead times.
Customs/Duties: For international orders, the customer is responsible for any import duties, taxes, or customs fees incurred upon arrival in their country.
Standard Products: You may return unused products in their original packaging within [14/30] days of receipt. Shipping costs for returns are the responsibility of the customer.
Customized Items: Items custom-built to your specifications are non-refundable unless they arrive defective or damaged.
We offer a 2 -year warranty against manufacturing defects in materials and workmanship.
Exclusions: This warranty does not cover:
Normal wear and tear.
Damage caused by improper installation.
Damage resulting from accidents, crashes, or overloading beyond the manufacturer’s recommended weight limit.
Unauthorized modifications.
Motorcycle riding involves inherent risks. ROA is not liable for any direct, indirect, or consequential damages resulting from the use or misuse of our products.
Installation: We strongly recommend that all mounting hardware be checked periodically for tightness. If you are unsure about the installation process, please consult a professional mechanic.
All designs, technical drawings, and content on this website are the property of ROA and may not be reproduced without written consent.
